Enhance your travel experience and ensure your traveler's rights are safeguarded with the innovative FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). By simply registering with your email address, name, and phone number, you can create a consumer account with MAVCOM, providing you with seamless access to a host of features designed to protect your rights as a traveler.
Once registered on the FlySmart app, you gain the ability to lodge complaints directly to MAVCOM regarding any discrepancies, non-compliance, or violations encountered during your flights. The app allows you to instantly capture photos and attach documents, enhancing the strength of your reports. You'll receive notifications tracking the progress of your complaints from submission to resolution, and you can monitor their status in real-time via the Case History list.
Stay informed with the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant events, all delivered directly to your FlySmart app. With convenient links to the FlySmart website and Facebook page integrated into the app, you have instant access to vital information about your traveler's rights at your fingertips.
Download and install the FlySmart mobile app today to travel smarter and more securely with FlySmart! Please note that an internet connection is required to use the app, and your personal data will be used exclusively for MAVCOM's complaints management. Be sure to review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bugs fixes
3) Design improvements
