Half of PlayStation 5 owners skip rest mode, opting for a complete system shutdown instead. This surprising statistic, revealed by Sony's Cory Gasaway, prompted the development of the PS5's Welcome Hub. The Hub aims to provide a unified user experience, accommodating diverse player preferences.
Gasaway, Sony Interactive Entertainment's VP of game, product, and player experiences, confirmed in a Game File interview (reported by Stephen Totilo) that PS5 users are equally divided between using rest mode and completely powering down their consoles. This finding, highlighted by IGN, played a significant role in the design of the 2024-introduced Welcome Hub.
The Welcome Hub, born from a PlayStation hackathon, directly addresses the 50% rest-mode avoidance. Gasaway noted that US users predominantly see the PS5 Explore page upon startup, while international users see their most recently played game. The Hub offers a consistent, customizable starting point, improving the overall PS5 experience.
Why half of PS5 players avoid rest mode remains unclear. While the feature saves energy and allows for background downloads and updates, some users report internet connectivity issues when using rest mode, preferring to leave their consoles fully on for downloads. Others experience no such problems. Gasaway's insights underscore the importance of user data in shaping the PS5's user interface design.
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