Airtel Tribe is your one-stop shop for all retailers, designed to streamline your business operations and enhance customer service. With the Airtel Tribe App, retailers can efficiently manage a variety of customer services, including new customer registration, editing existing registrations, SIM SWAP, Mobile Number Portability (MNP), airtime and bundle purchases, AM cash in/out, bill payments, as well as EVD/AM transfers for fellow retailers.
The app also empowers retailers to manage their own Airtel account seamlessly. You can view and edit your profile, check and update stock levels, request or buy new stock, review your sales hierarchy, reset AM/EVD pins, unlock your account, apply for agent loans, and conduct banking services directly from your account. Additionally, the application allows you to monitor your transaction history, track commissions earned, and assess your performance with Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel with ease. The app also features sections for training key notes, surveys, and managing digital notices tailored for retailers.
To cater to Airtel's operations across Africa, the Airtel Tribe App is available in both English and French, making it accessible to a broader audience. The app is user-friendly and crucial for boosting business productivity among retailers.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
