Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment data. This instant access to critical case information minimizes risk by preventing wrongful repossessions and enabling swift "On Hook" status updates. Agents can then proceed with asset recovery at their convenience and when conditions are safe.
RCM's intuitive map interface simplifies fieldwork for drivers. Customizable icons streamline address navigation, facilitating one-touch updates, pick-up location assignments, and ultimately, increased unit recovery rates. Create and save filters to focus on the most relevant information. Each asset recovery form captures detailed condition information and photographic evidence, automatically generating a Condition Report for client submission.
RCM Key Features:
- Customize map icons (Pro)
- One-touch "On Hook" collateral marking
- Streamlined Asset Recovery process with quick condition reporting, photo uploads, and personal property documentation
- Real-time case information and address viewing
- Rapid map search (Pro)
- Favorite case marking for quick access
- Case filtering for efficient address routing
- One-touch quick updates
- Automated geo-updates
- To-Do list management for efficient recovered unit condition reporting
Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us form or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
What's New in Version 3.0.33 (Updated Oct 2, 2024)
Mobile Case Acceptance:
- Accept cases directly from the mobile app!
- Accept or decline cases from the "NEW CASES" section on the home page.
- Multi-select cases via long press.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
